Configure the Windows Managed Agent using Microsoft Intune

247connect integrates with Microsoft Intune, enabling you to manage Agent configurations centrally. To help you configure the Managed Agent configuration via Intune, we provide a ready-made ADMX template.

Download the ADMX template

  1. In the 247connect web portal, go to Account > Installers in the side menu.

  2. Select the Managed Agent installers tab.

  3. Click Windows.

    Installers page showing the Managed Agent Installers tab with Windows selected. It displays version info, system requirements, and installation guides. Installation files are available as .exe, .msi, and .zip (ADMX templates). Account ID is shown, along with Managed Agent licences available.

  4. Download the ADMX template. This downloads as a zip file, which you’ll need to extract.

Apply the configuration in Intune

To apply the configurations, you first need to import this ADMX template into your Intune environment.

  1. Log in to the Microsoft Intune admin center.

  2. Go to Devices > Manage Devices > Configuration and select Import ADMX.

    Microsoft Intune admin center showing four available ADMX templates under Devices > Configuration > Import ADMX. Each template lists its name, version, status and creation date.

    Note: Before importing the 247connect ADMX template, ensure you've already imported the Windows.admx template. You can find it on any Windows machine in C:\Windows\PolicyDefinitions, with the associated Windows.adml file in the \en-US folder. Follow the same steps below to import both the Windows.admx and the 247connect.admx template files.

  3. Click Import and upload both the 247connect_Agent_Machine.admx and 247connect_Agent_Machine.adml files you extracted earlier.

    Microsoft Intune admin center showing the Import settings page for uploading an ADMX and ADML file. The form includes fields for the ADMX file, ADML file, and language selection, with the file names "247connect_Agent_Machine.admx" and "247connect_Agent_Machine.adml" entered.

  4. Click Next, then Create. After a short delay, the 247connect ADMX template appears in the list of available templates.

    Microsoft Intune admin center showing five available ADMX templates under Devices > Configuration > Import ADMX. The latest entry is "247connect_Agent_Machine.admx".

  5. Click Policies, then Create > New Policy to create your policy.

    Drop-down menu in the Microsoft Intune admin center under the Policies tab, showing options to Create a New Policy or Import Policy.

  6. In the Create a profile screen, set Platform to 'Windows 10 and later', Profile type to 'Templates' and choose Imported Administrative templates (Preview) from the list.

    Microsoft Intune Create a profile screen with platform set to Windows 10 and later and profile type set to Templates. The user has searched for "imported" and selected the Imported Administrative templates (Preview) option. The Create button is visible at the bottom.

  7. Click Create. You'll be prompted to enter a name and description for your policy.

  8. Click Next. You'll see a list of the available configuration templates. Choose the 247connect template and you'll find the relevant settings for configuring the 247connect Managed Agent to connect to your organisation.

    Microsoft Intune Create profile screen showing the Configuration settings step. The selected path is Computer Configuration > 247connect > Agent Configuration, displaying one setting named Account ID, which is not configured and applies to the device.

  9. Configure the required settings, assign the policy to the appropriate groups and then create the policy.