Audit log

The audit log provides a record of key actions taken within your 247connect account. Use this log to track user activity, monitor configuration changes and support auditing requirements. You can use filters to quickly locate important changes and customise the table by selecting which columns to display.

For each action, you can view specific details, including the date and time it took place, a description of the activity, the user, device or device group affected by the action and who performed the action.

Access the audit log

  1. In the 247connect web portal, go to Audit log in the side menu.

    Screen showing the Audit log in 247connect. The main panel displays a table with columns: Action, Category / Sub category, Actioned by, and Date. The table lists user activities such as logins, logouts, setting updates, and device group changes. Buttons for Filter and Refresh are at the top right.

  2. By default, all data is displayed for this week. To filter the data, click Filter and choose the criteria you want to filter by (e.g., actions performed by specific users or remote control sessions this week). You can apply multiple filters to drill down into the specific information you need. Click Apply.

  3. Clicking an entry opens a detailed view with more information about the action performed.

To update the entries, click Refresh.

Manage displayed columns

You can customise the table by selecting which columns to show and adjusting their order.

  1. Click Gear icon. at the top of the display area.

  2. In the Manage columns pane, you can:

    • Remove a column: Click X symbol. next to its name.

      Note: Locked columns (indicated with a padlock Closed padlock. icon) can't be removed.

    • Reorder columns: Drag and drop column names to rearrange them.

  3. Click Save.

Notes:

  • To reinstate a removed column, select it from the Add new column drop-down list.

  • To restore the default column layout, click Reset.

Export the audit log

You can export the table to a PDF or .CSV file.

  1. Click the three dots menu Three vertical dots. at the top right of the display area.

  2. Select Export to PDF or Export to CSV.

  3. The file is saved in your Downloads folder.