Edit the registry at the Agent

Use the Registry Editor in 247connect to securely access and modify the Windows registry on an Agent. This is useful for advanced troubleshooting and applying configuration changes.

Note: The Registry Editor is available for Windows Agents only.

Open the Registry Editor

For Managed Agents

Go to Managed in the side menu.
Select the device from a device group.

Note: You can quickly access the remote features by hovering over a device in the side menu, clicking the three dots menu

, selecting Actions and choosing a feature from the list.

For On-demand Agents

Go to On-demand in the side menu.
Select the required session.

Click Tools in the toolbar and select Registry edit.

When prompted, click Open to launch the 247connect Control. To skip this step in the future, select Always allow portal.247connect.cloud to open links of this type in the associated app.

By default, connecting to an On-demand Agent requires user approval. You can also enable user acknowledgement for Managed Agents in Device group settings. While waiting, you'll see a Connecting screen. Click Cancel to stop the request.

The Registry Editor window

Registry Editor window showing a key selected on a remote device, with registry values listed on the right.

At the top of the window, you'll see the device name and session time. Icons indicate the session type:

	Shows you are in a managed device session.
	Shows you are in an on-demand session.

From the Registry Editor window toolbar, you can:

Enter credentials to elevate the session (available for On-demand Agents only).
View, create, modify or delete registry keys and values.
Rename a registry key.
Refresh the registry view.
Search for specific registry data.
Import or export registry files.
Print the registry tree or values.
Add, edit, reorder or remove bookmarks.
Open a View window.
Open a File Transfer window.
Start a chat with the Agent.
Send a message to the Agent.
Access tools, including Task Manager and PowerShell.
Change the display theme.
Access about information and the Information Hub.

The status bar at the bottom of the window shows the device name, logged-on user, currently selected key and the type of encryption the session is using. This will display TLS + AES if the session runs through the gateway or AES (P2P) if the Control and the Agent are on the same network.

Search for data in the registry

Click Find in the toolbar.
Enter the string you want to find.
Choose what to search:
Match Whole strings only: Matches the whole string only.
Check Key Names: Search in registry key names.
Check Value Names: Search in value names.
Check Data: Search in the data stored within values.
Click OK to start the search.
To stop the search, click Cancel Search.

Bookmark key registry paths

Bookmark key locations in the registry that you frequently access.

Navigate to the registry path you want to save.
Right-click Bookmarks in the toolbar and select Add.
$Add Bookmark window showing a bookmark name field set to "Services" and the key path "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services", with OK and Cancel buttons.$
Click OK.