Deploy the Windows Control using Microsoft Intune

You can deploy the 247connect Windows Control to your 247connect account using Microsoft Intune. To use this method, you need a Microsoft tenancy and Intune licences. This guide assumes you have already set up your Intune environment.

Download the 247connect Control installer for Windows

  1. In the 247connect web portal, select Account > Installers from the side menu.

  2. Select the Control installers tab.

  3. Click Windows.

    Installers page Control Installers tab with Windows selected. Displaying version info, system requirements (Windows 10, 11, Server 2016 and above, 25MB disk space), and installation guides for manual installation or using Intune. Installation files are available via the Microsoft Store or as .exe and .msi downloads.

  4. Download the .msi file.

You're now ready to configure and deploy the .msi file in Intune.

Add the 247connect Control installer to Intune

  1. Sign in to the Microsoft Intune admin centre and select Apps from the menu.

  2. Select Windows > Windows apps.

  3. Click Create.

  4. In the Select app type pane, choose Line-of-business app from the App type drop-down list.

    Microsoft Intune "Select app type" screen for creating an app. The App type drop-down is set to "Line-of-business app". The page explains that users can upload custom or in-house app installation files and lists supported platforms and extensions: Android (APK), iOS (IPA), macOS (PKG), and Windows (MSI, APPX, APPXBUNDLE, MSIX, MSIXBUNDLE). Select and Cancel buttons are at the bottom.

  5. Click Select.

  6. Under App information, click Select app package file.

  7. In the App package file pane, browse to and upload the 247connect Control.msi file.

  8. Click OK.

  9. Enter a name and description for the app.

  10. Enter NetSupport Ltd in the Publisher field.

  11. Set Ignore app version to No.

  12. Click Next.

  13. On the Assignments screen, choose how the app should be assigned to your devices:

    • Required: Automatically installs on assigned devices.

    • Available for enrolled devices: Users can install the app from the Company Portal.

    • Uninstall: Removes the app from selected devices.

      Note: The uninstall option only works if the app was originally deployed via Intune using Required or Available assignment.

  14. Click Add Group to assign your required users or devices.

  15. Select the appropriate groups and click Select.

  16. Click Next.

  17. On the Review + create screen, check all the app settings.

  18. If everything is correct, click Create to add the app to Intune.

Once created, the 247connect Control app appears in the list of Windows apps and will deploy based on your assignment settings.

Monitor the deployment

To check the deployment status:

  1. In the Intune portal, go to Apps > All Apps and select the 247connect Control.

  2. Click Device install status to view the deployment progress.