Manage users

If you have the appropriate permissions, you can edit user details or delete users who no longer need access to 247connect.

Edit a user

  1. In the 247connect web portal, go to Account > Users in the side menu.

  2. Find the user you want to edit.

    Note: Use the search bar to quickly locate a user. Matching users appear as you type, click one to go directly to their details.

  3. Click the Edit Orange pencil in a square. icon next to the user's name.

    Edit user dialog displaying fields for first name, last name, phone number and email address. The On-demand operator licence is set to 'Assigned'. Cancel and Save buttons are shown at the bottom.

  4. Make the necessary changes.

    Note: You can view and manage the user's On-demand Operator licence here.

  5. Click Save.

Delete a user

  1. In the 247connect web portal, go to Account > Users in the side menu.

  2. Find the user you want to delete.

    Note: Use the search bar to quickly locate a user.

  3. Click the Delete Red trash can. icon.

  4. Confirm the deletion when prompted.

Note: You can't delete a user with the Global Administrator role if they are the only user with that role. To delete them, first assign the role to another user.

See also:

Add users

Assign a role to a user

Assign an On-demand Operator licence to a user