Assign an On-demand Operator licence to a user

A user must have an On-demand Operator licence to start sessions with on-demand devices.

Note: Once assigned, an On-demand Operator licence is locked for 90 days. During this time, you can't unassign it or reassign it to another user.

Assign an On-demand Operator licence

  1. In the 247connect web portal, go to Account > Users in the side menu.

  2. Click the Edit Orange pencil in a square. icon next to the user.

    Edit user dialog displaying fields for first name, last name, phone number and email address. The On-demand operator licence is set to 'Assigned'. Cancel and Save buttons are shown at the bottom.

  3. In the On-demand operator licence drop-down list, select Assigned.

  4. Click Save.

The On-demand Bidirectional arrows icon appears in the User type column, confirming that the licence is assigned.

See also:

Licensing

Billing