Permissions

Each permission controls specific actions users can perform within 247connect. By default, all permissions are set to Disabled when you create a new role. To enable a permission, select Enabled from the drop-down list.

Note: Permissions with the Account Blue icon showing a single figure connected above three smaller figures in a hierarchical structure. icon only have an effect when applied at account level.

Account/Operator permissions

Account

Account permissions. It displays four permission settings, each with a description and a dropdown menu set to Disabled. The permissions are: Manage account settings, Manage billing details, Manage device licences, and Manage operator licences. Each row includes a red "X" icon indicating the permission is disabled and a drop-down arrow for changing the setting. Blue icons next to each permission indicate account-level access.

Manage account settings: Enables users to modify the 247connect account settings.

Manage billing details: Lets users manage billing information.

Manage device licences : Enables users to move managed devices into and out of the Unassigned device group.

Manage operator licences : Lets users assign and unassign operator licences.

Audit log

Audit log permissions. It shows the View audit log permission, described as allowing users to view audit log entries in the portal. The permission is marked with a blue account-level icon and is currently set to Disabled, indicated by a red "X" and a drop-down menu.

View audit log: Grants access to view the audit log entries for 247connect.

Device groups

Device groups permissions. It shows three permissions: Delete device groups, Manage device group settings and Manage device groups. Each permission includes a description explaining its function. All permissions are currently set to Disabled, indicated by red "X" icons and drop-down menus.

Delete device groups: Lets users remove existing device groups.

Manage device group settings: Enables users to configure the device group settings.

Manage device groups: Enables users to create and edit device groups.

Managed devices

Managed devices permissions. It lists 12 permissions such as clipboard access, installer access, chat, delete, edit, file transfer, messaging, moving, remote control, screenshots and sending Ctrl+Alt+Del. All permissions are currently set to Disabled, shown by red "X" icons and drop-downs.

Note: These permissions apply only to the managed devices within the device groups assigned to the user.

Access clipboard for devices: Lets users access the clipboard of managed devices.

Access installers: Grants access to the installers for managed devices in the web portal.

Blank screen for devices: Enables users to blank the screen on managed devices during a session.

Chat with devices: Permits users to chat with managed devices.

Delete devices: Enables users to remove a managed device from the web portal.

Edit devices: Grants permission to modify the editable details of a managed devices, for example, the display name.

File transfer to devices: Allows users to transfer files directly to managed devices.

Message devices: Lets users send messages directly to managed devices.

Move devices: Enables users to move managed devices between device groups.

Remote control devices: Allows users to remote control managed devices.

Screenshot devices: Enables users to take a screenshot of managed devices.

Send Ctrl+Alt+Del to devices: Lets users send Ctrl+Alt+Del to managed devices.

Roles

Roles permissions. It includes three permissions: Delete roles, Manage role assignments and Manage roles. Each permission has a brief description and is marked with a blue account-level icon. All are currently set to Disabled, indicated by red "X" icons and drop-down menus.

Delete roles: Enables users to remove roles that are no longer needed.

Manage role assignments: Allows users to assign and unassign roles for users at both the account and device group level.

Manage roles: Enables users to create and edit roles.

Users

Users permissions. It lists three permissions: Delete users, Edit users and Invite users. Each permission includes a short description and an account-level icon. All permissions are currently set to Disabled, shown with red "X" icons and drop-down menus.

Delete users: Grants the ability to remove users from the web portal.

Edit users: Allows users to edit the details of users.

Invite users: Enables users to invite new users to join 247connect.

On-demand permissions

On-demand devices

On-demand devices permissions. It includes eight permissions: Access clipboard for devices, Chat with devices, Elevate sessions, File transfer to devices, Message devices, Remote Control Devices, Screenshot devices and Send Ctrl+Alt+Del to devices. Each permission has a description and an account-level icon. All are currently set to Disabled, indicated by red "X" icons and drop-down menus.

Access clipboard for devices: Lets users access the clipboard of the on-demand device.

Chat with devices: Permits users to chat with on-demand devices.

Elevate sessions: Lets users elevate their session with an on-demand device.

File transfer to devices: Allows users to transfer files directly to on-demand devices.

Message devices: Lets users send messages directly to on-demand devices.

Remote control devices: Enables users to remote control on-demand devices.

Screenshot devices: Lets users take a screenshot of on-demand devices.

Send Ctrl+Alt+Del to devices: Lets users send Ctrl+Alt+Del to on-demand devices.