User groups

User groups enable you to manage access for multiple users at once. A group can have one or more roles and every member automatically inherits those roles. This makes it easy to assign the same permissions to several users. A user can also belong to multiple groups.

User groups screen showing a list of groups with options to edit or delete.

Create a user group

  1. In the 247connect Web Portal, go to Account > User groups in the side menu.

  2. Click Create.

    Create user group screen with fields for name and description, a user search box, and a list of users with checkboxes to add them to the group. Save and Cancel buttons are at the bottom.

  3. Enter a name for the group and, if required, a description.

  4. Select the users to add to the group. You can use the search bar to find users.

  5. Click Save.

  6. The new group appears in the list.

Once created, you can assign roles to the group.

Manage user groups

  • Click the Edit icon to update the group and its members.

  • Click the Delete icon to remove a group.

    Note: You can't delete a group that has users or roles assigned to it.

View details of a user group

  1. Click the required group in the list.

    The User groups page has three tabs:

    Members

    Displays the users in the group. You can edit or delete users from the group here. Clicking a user opens their user details page.

    Role assignments

    Shows the roles assigned to the group and the associated device group. If you delete the role, it also removes it from the device group.

    History

    Shows all events related to the user group.

See also:

Users

Manage individual user details

Role assignment

Device groups