Manage users

If you have the appropriate permissions, you can edit user details or delete users who no longer need access to 247connect.

Edit a user

  1. In the 247connect web portal, go to Account > Users in the side menu.

  2. Find the user you want to edit.

    Note: Use the search bar to quickly locate a user. Matching users appear as you type, click one to go directly to their details.

  3. Click the Edit Orange pencil in a square. icon next to the user's name.

    Edit user dialog displaying fields for first name, last name, phone number and email address. The On-demand operator licence is set to 'Assigned'. Cancel and Save buttons are shown at the bottom.

  4. Make the necessary changes.

    Note: You can view and manage the user's On-demand Operator licence here.

  5. Click Save.

Delete users

You can delete users individually or in bulk.

  1. In the 247connect web portal, go to Account > Users in the side menu.

  2. Click the Delete Red trash can. icon next to the user.

    Or

    To delete multiple users, select the checkboxes next to each user. To select all users available for deletion, click the checkbox at the top of the column. Click the Delete Red trash can. icon in the top right.

  3. Click Yes to confirm the deletion.

Note: You can't delete the following users:

  • A user with the Global Administrator role if they are the only user with that role. To delete them, first assign the role to another user.

  • A user who is the main contact for the account.

  • Your own user account.

See also:

Add users

Assign a role to a user

Assign an On-demand Operator licence to a user