Manage roles

If you have the required permissions, you can edit and delete roles as needed.

Note: You can't edit or delete the Global Administrator role.

Edit a role

  1. In the 247connect web portal, go to Account > Roles in the side menu.

  2. The display area shows a list of roles.

    Web Portal with Account > Roles selected. It lists four roles: Global Administrator, On-demand Operator, Operator, and Support level 1 access. Each role has a brief description. The Actions column includes icons for role assignment, editing, and deleting. At the top right are two buttons: Role assignment and Add role.

  3. Click the Edit Orange pencil in a square.icon next to the role.

  4. Make the required changes to the role.

  5. Click Save.

Delete roles

You can delete roles individually or in bulk.

Note: You can't delete a role while it's still assigned to users. To delete the role, first reassign or remove affected users. Click the Role assignmentBlue icon showing a person symbol next to a padlock. icon to remove users.

  1. In the 247connect web portal, go to Account > Roles in the side menu.

  2. Click the Delete Red trash can. icon next to the role.

    Or

    To delete multiple roles, select the checkboxes next to each role. To select all roles available for deletion, click the checkbox at the top of the column. Click the Delete Red trash can. icon in the top right.

  3. A confirmation message appears. Click Yes.

See also:

Roles

Add a role

Permissions